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hyperframes/docs/guides/troubleshooting.mdx
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James Russo fee51f7a65 feat(docs): add template gallery page with visual previews (#160)
* feat(docs): add template gallery page with visual previews

* fix(docs): remove invalid MDX heading anchors

* chore: retrigger CI

* feat(docs): merge gallery into templates page with hover-to-play video previews

- Consolidated gallery.mdx and templates.mdx into single templates.mdx
- Moved templates page to Getting Started section
- Added MP4 video previews rendered by hyperframes (hover to play)
- Custom JS for hover-to-play behavior (Mintlify strips JSX event handlers)
- 2-column grid for landscape, 3-column for portrait
- Remotion-style cards with gradient overlay labels

* fix(docs): update broken links after templates page move

* ci(regression): remove scripts/ from regression trigger paths

scripts/ contains dev utilities (lint, versioning, preview generation)
that don't affect the rendering engine.
2026-03-31 13:04:04 -07:00

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---
title: Troubleshooting
description: "Solutions for common Hyperframes issues."
---
If your issue is about a specific coding mistake (animations not working, video cutting off early), see [Common Mistakes](/guides/common-mistakes) first. This page covers environment, tooling, and rendering issues.
<AccordionGroup>
<Accordion title='"No composition found"'>
Your directory needs an `index.html` with a valid [composition](/concepts/compositions). The root element must have a [`data-composition-id`](/concepts/data-attributes#composition-attributes) attribute.
**Fix:** Run `npx hyperframes init` to create a composition from a [template](/templates), or verify your `index.html` has the correct structure:
```html index.html
<div id="root" data-composition-id="my-video"
data-start="0" data-width="1920" data-height="1080">
<!-- elements here -->
</div>
```
</Accordion>
<Accordion title='"FFmpeg not found"'>
Local [rendering](/guides/rendering) requires FFmpeg installed on your system. Install it for your platform:
<CodeGroup>
```bash macOS
brew install ffmpeg
```
```bash Ubuntu/Debian
sudo apt install ffmpeg
```
```bash Windows
# Download from https://ffmpeg.org/download.html
# Add the bin directory to your PATH
```
```bash Verify installation
ffmpeg -version
```
</CodeGroup>
After installing, run `npx hyperframes doctor` to verify the CLI can find it.
<Tip>
If you cannot install FFmpeg, use [Docker mode](/guides/rendering) instead — it bundles FFmpeg inside the container: `npx hyperframes render --docker --output output.mp4`
</Tip>
</Accordion>
<Accordion title="Lint errors">
Run `npx hyperframes lint` to check for common structural issues (see [CLI: lint](/packages/cli#lint)):
| Error | Meaning |
|-------|---------|
| Missing `data-composition-id` | Root element needs this attribute. See [Compositions](/concepts/compositions). |
| Missing `class="clip"` | Timed visible elements need this class. See [Data Attributes](/concepts/data-attributes#element-visibility). |
| Overlapping timelines | Clips on the same [`data-track-index`](/concepts/data-attributes#timing-attributes) cannot overlap in time. |
| Unmuted video elements | Video elements should be `muted` unless `data-has-audio="true"` is set. |
| Deprecated attribute names | `data-layer` and `data-end` have been replaced. Check the [HTML Schema Reference](/reference/html-schema). |
</Accordion>
<Accordion title="Preview not updating">
Make sure you are editing the `index.html` in the project directory. The [preview server](/packages/cli#preview) watches for file changes and auto-reloads.
If changes still do not appear:
1. Check the terminal for errors from the preview server
2. Stop and restart `npx hyperframes preview`
3. Hard-refresh the browser: **Ctrl+Shift+R** (Windows/Linux) or **Cmd+Shift+R** (macOS)
4. Clear the browser cache if CSS changes are not reflected
</Accordion>
<Accordion title="Render looks different from preview">
Use `--docker` mode for [deterministic output](/concepts/determinism). Local renders may differ due to:
- **Font availability** — different fonts on different platforms cause text reflow
- **Chrome version** — local Chromium vs. Docker's pinned version can render slightly differently
- **System-specific rendering** — GPU compositing, subpixel antialiasing, etc.
```bash Terminal
npx hyperframes render --docker --output output.mp4
```
See [Rendering: When to Use Each Mode](/guides/rendering#when-to-use-each-mode) for guidance on choosing between local and Docker rendering.
</Accordion>
<Accordion title="Docker mode fails to start">
Verify Docker is installed and the daemon is running:
```bash Terminal
docker info
```
Common issues:
- **Docker not running:** Start Docker Desktop or the Docker daemon
- **Permission denied:** Add your user to the `docker` group (`sudo usermod -aG docker $USER`) and restart your shell
- **Image pull fails:** Check your internet connection; the first render downloads the Hyperframes Docker image
</Accordion>
<Accordion title="Render is slow">
Try these optimizations:
1. Use `--quality draft` during development for faster encoding
2. Run `npx hyperframes benchmark` to find the optimal worker count for your system
3. Use `--gpu` for hardware-accelerated encoding (local mode only)
4. Reduce `--fps` to 24 if 30fps is not needed
5. Check that your composition does not have unnecessary elements or overly complex animations
See [Rendering: Options](/guides/rendering#options) for all available flags.
</Accordion>
</AccordionGroup>
## System Diagnostics
Run `npx hyperframes doctor` to check your environment:
```bash Terminal
npx hyperframes doctor
```
This checks for Node.js version, FFmpeg availability, Docker status, and other requirements. If `doctor` reports issues, address them before rendering.
## Still Stuck?
If none of the above resolves your issue:
1. Run `npx hyperframes info` to gather system and project details
2. Check [GitHub Issues](https://github.com/heygen-com/hyperframes/issues) for similar reports
3. Open a new issue with the output of `npx hyperframes info` and steps to reproduce
## Next Steps
<CardGroup cols={2}>
<Card title="Common Mistakes" icon="triangle-exclamation" href="/guides/common-mistakes">
Coding pitfalls that break compositions
</Card>
<Card title="Rendering" icon="film" href="/guides/rendering">
Rendering modes, options, and tips
</Card>
<Card title="CLI Reference" icon="terminal" href="/packages/cli">
Full list of CLI commands
</Card>
<Card title="Contributing" icon="code-branch" href="/contributing">
Report bugs and contribute fixes
</Card>
</CardGroup>